Agios is committed to providing access to treatments that make a meaningful difference in patients’ lives. Part of this commitment is the Agios Global Managed Access Program (GMAP), which provides a pathway for adults in the European Union diagnosed with PK deficiency to have access to our approved medicine. Healthcare providers may submit an inquiry on behalf of their patients to Agios for consideration. (Healthcare providers outside the U.S. only)
Resources for healthcare providers
We are committed to partnering with all clinical practitioners — doctors, nurses, administration, clinical researchers — who support and treat people with rare disease.
We focus on building trusted relationships with these extended teammates, each of whom lends mission-critical insight enabling better understanding and care for patients.
We aim to further their efforts through providing educational resources, diagnostic tools, grant opportunities and research collaborations.
Agios medical
information
call center
For medical information queries, or to report an adverse event or product complaint, please contact us at the phone numbers or email addresses below.
Outside the U.S.:
All countries: ex-usmedinfo@agios.com
France: +33 801841438
Germany: 08001090777
Italy: +39 800596326
Spain: +34 900990230
Monday – Friday
9:00 am – 5:00 pm Local standard time
Kingdom of Saudi Arabia:
Medical Inquiries or Product Complaints:
medinfo@nbpharma.com
Adverse Event reporting
Local Qualified Person Responsible for Pharmacovigilance: Asayel Moussa
- Mobile (24/7 availability): +966 55 779 9082
- E-mail: safety@balsam-cr.com
Deputy Local Qualified Person Responsible for Pharmacovigilance: Saba Abdulrahman Bin huwaimel
- Mobile (24/7 availability): +966 55 426 2128
- E-mail: safety@balsam-cr.com
Kingdom of Saudi Arabia:
المملكة العربية السعودية
للاستفسارات الطبية أو الشكاوى الخاصة بالمنتجات:
medinfo@nbpharma.com
الإبلاغ عن الآثار الجانبية:
المسؤول المحلي للتيقظ الدوائي: اصايل موسى
الهاتف المحمول (متاح على مدار الساعة وطوال أيام الأسبوع):
+966 55 779 9082
البريد الإلكتروني:
safety@balsam-cr.com
نائب المسؤول المحلي للتيقظ الدوائي: صبا عبد الرحمن بن هويميل
الهاتف المحمول (متاح على مدار الساعة وطوال أيام الأسبوع):
+966 55 426 2128
:البريد الالكتروني
safety@balsam-cr.com
Agios programs
MyAgios® Patient Support Program
Agios offers a patient support program to help those with PK deficiency navigate the challenges of living with the disease and provide support for accessing medicine. Refer patients and their caregivers to enroll in the program to enable customized engagements with a Patient Support Manager. (U.S. residents only)
Investigator-Sponsored Trials
Agios supports Investigator Sponsored Trials (ISTs), which are independent, investigator-initiated research designed to advance scientific knowledge of disease states, patient populations and medical treatment in alignment with our clinical and nonclinical areas of interest.
Independent Medical Education Grants
Agios supports grants for independent medical education to advance knowledge in medicine and healthcare by improving awareness and understanding in the medical community. We will consider grant requests focused on our therapeutic areas of interest.
Clinical Trials
Agios is committed to developing innovative treatment options that make a meaningful difference in patients’ lives and fundamentally change the way rare diseases are treated. Learn more about our ongoing trials, including studies that are currently recruiting.
Patient Resources
Check out our list of vetted Agios and third-party resources for patients and caregivers.